Wardrobe Solutions by Instyllation - TERMS OF SERVICE
- PRIVACY POLICY - Wardrobe Solutions is a private luxury wardrobe organization service offered by Instyllation, LLC. By filling out the Wardrobe Solutions services form, you agree to Wardrobe Solutions Terms of Service. Instyllation, LLC's Wardrobe Solution-ist assures that all Client(s) personal information and all photographed items are confidential under the strict confidence and integrity of Andrea J. Littleton, Owner, and any other person(s) hired by Instyllation, LLC for Client(s) assistance.
- PAYMENT - Full payment is due upon completion of all services, including in-home services and any off-site errands. Fees for all services performed outside of the home (i.e Garment Valet services and Personal Shopping) are billed within 2 days of completion. All hours spent in Client(s) home are billable hours. Because wardrobes vary in size and quantity, your Wardrobe Solution-ist may require more than one visit to complete the initial Wardrobe Evaluation, Inventory and Update (W.E.I.U.), Wardrobe Coordination, or Seasonal Wardrobe Exchange.
- WARDROBE ACCESS - Client(s) or representative(s), must be present in the home for the first date of service. Thereafter, if Client(s) or representative(s) is not available for an appointment, Client(s) or representative(s) must provide the Wardrobe Solution-ist with in-home access. Client(s) or representative(s) will always be notified if the Wardrobe-Solution-ist will be working alone or with an assistant. Upon requesting any Closet Concierge Services, Client(s) or representative(s) must provide access to home or office so that items can be retrieved and returned. Please note that in-home access will never be requested by an assistant of the Wardrobe Solution-ist and therefore should not be granted under any circumstance, unless authorized and approved by the Client(s), representative(s) and agreed upon by the Wardrobe Solution-ist. The Wardrobe Solution-ist is the only point of contact and communication between the Client(s) or representative(s) and Instyllation, LLC. The Wardrobe Solution-ist and any assistants agree to only conduct services in the Client(s) wardrobe space or any space authorized by Client(s) and will not wander or occupy any other areas of the home unless Client(s) gives permission. Client(s) or representative(s) agrees to provide the Wardrobe Solution-ist and any assistants with access to guest rest rooms.
- DAMAGES & REIMBURSEMENTS - The Wardrobe Solution-ist is not responsible for any damage to Client(s) items, while in the care of any Closet Concierge Service industries (selected by Client(s) or recommended by the Wardrobe Solution-ist), but will work with each company to help provide the best possible solution if damage occurs. The Wardrobe Solution-ist insures the best possible care of Client(s) items while they are in the possession of the Wardrobe Solution-ist.
- WORKING ENVIRONMENT - Client(s) or representative(s) agrees to provide a safe working environment for the Wardrobe Solution-ist and any assistants, while in the Client(s) home or office. Client(s) understands that the Wardrobe Solution-ist and any assistants are not obligated to remain in Client(s) home after the allotted and agreed upon hours of service.
- CANCELLATIONS - Client(s) is asked to give a 24 hour advanced cancellation notice prior to any scheduled services, and a 2 hour advanced notice for last minute cancellations. In the unlikely event that Client(s) decides to cancel services after the Wardrobe Solution-ist has already started any work, Client(s) will be charged 50% of the total service fee.
- NOTIFICATIONS - Client(s) or representative(s) will be notified of any additions or changes to Instyllation's Wardrobe Solutions Terms of Service & Agreements, if such changes occur before the completion of scheduled services.
- CONTRACT – Before the start of any services, Client(s) or representative(s) will receive a copy of Instyllation’s Wardrobe Solutions Terms of Service & Wardrobe Solutions Client Agreement and will return a signed copy to Instyllation, LLC via email or at client's home, prior to the start of any services.
WARDROBE SOLUTIONS CLIENT AGREEMENT
wardrobe_solutions_client_agreement.pdf |